The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop cooperative working relationships and strategic alliances with other organisations
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Gather information about relevant services, organisations and key people and store, maintaining currency and accessibility Completed |
Evidence:
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Provide information about own service to other organisations and liaise with staff from relevant organisations on a formal and informal basis to optimise client service delivery Completed |
Evidence:
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Share resources, where possible, with other organisations to overcome duplication in service delivery Completed |
Evidence:
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Represent the organisation
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Promote a positive image of the organisation at available opportunities Completed |
Evidence:
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Effectively communicate issues, policies and practices of the organisation to a range of audiences in an appropriate format Completed |
Evidence:
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Handle complaints about services in accordance with organisation procedures Completed |
Evidence:
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Maintain networks
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Maintain networks and other work relationships to provide identifiable benefits for clients and the organisation Completed |
Evidence:
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Apply appropriate time and effort to establishing and maintaining networks to assist achievement of work outcomes Completed |
Evidence:
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Follow protocols for communication between network participants and services including those relating to confidentiality Completed |
Evidence:
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Provide advocacy to develop working relationships between client and other organisations/agencies Completed |
Evidence:
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Identify cultural diversity within networks and ensure communication is appropriate Completed |
Evidence:
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